SurveyByFone by Angel.com 
SurveyByFone by Angel.com enables salesforce.com users to deploy and manage automated customer satisfaction phone surveys from a salesforce.com account.
Surveys evaluating call center interactions, hotel stays, store visits, or any other customer experience can be deployed from SurveyByFone in a matter of hours.
Highlights
- Real-time reporting and management
- The Voice Site tab loads the set up and maintenance manager for your survey allowing you to change the call flow right from your salesforce.com account.
- Immediate access to responses as well as critical data.
Advantages of SurveyByFone
Customizable
application: SurveyByFone features a ready-to-deploy customer
satisfaction survey, the ability to instantly customize survey questions
and answers, and the capacity to capture open-ended, recorded customer
feedback. - Flexibile solution: SurveyByFone is built with Angel.com’s Site Builder toolkit, which enables users to build and manage the SurveyByFone application via the web.
- Cost effective and affordable: No investment needed in live operators, hardware, software or maintenance – the whole process is managed through our IVR application.
- To get started with SurveyByFone, call us at 888-692-6435 to speak with an Account Executive.
- Download the SurveyByFone Datasheet (PDF 81KB)
- For more on phone surveys, contact us
