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ReachByFone by Angel.com Partners Overview

ReachByFone voted “App of the Week” by Salesforce.com!  Read the blog post >>ReachByFone Diagram

ReachByFone is a fully automated, fully hosted IVR solution that enables salesforce.com users to place outbound calls by clicking on a phone number within a lead record. ReachByFone saves time for your sales team by automatically logging the call, its results and follow up tasks directly into the lead record in salesforce.com. Simply bring up a lead and click on the lead’s phone number; ReachByFone calls you, then connects with the client. At the end of each call, you answer a few simple questions and ReachByFone will log call results, call details, new lead information, and can automatically add a follow up task.

Highlights

  • Seamless integration with your salesforce.com application
  • Quick and easy deployment directly from Angel.com’s SiteBuilder toolkit
  • Convenient Click-to-Dial means no more dialing, misdialing, or fat-fingering numbers.
  • Easy to build and deploy from Angel.com’s Site Builder toolkit

Key Benefits

  • Save valuable sales time: Allows your sales team to focus on talking to clients, not logging details of call activities
  • More accurate and trackable data: Call details are automatically logged EVERY time a client is called leaving no room for human failure to log data; the post-call survey ensures that employees log all info required
  • Increases productivity: Team members no longer have to spend time logging details or searching for and manually dialing phone numbers. 
  • Increases employee satisfaction and revenues: Sales team members can focus on sales rather than administrative data entry. More selling generates more revenue.

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