LeadByFone by Angel.com 
LeadByFone by Angel.com is a fully hosted, speech-enabled IVR solution that enables salesforce.com users to automatically capture the names and addresses of callers and place them into a salesforce.com account for easy retrieval and analysis.
By integrating LeadByFone with a salesforce.com account, salesforce.com users can gather data and create reports in real time, without the time and money expenses of traditional contact information retrieval methods.
Highlights
- Increased data accuracy with advanced “say-and-spell” functionality and an address verification service
- Real-time logging shows real-time logs of all lead information captured from callers.
- Accurate and actionable data: from automated capture of name and address information
- Seamless integration with salesforce.com application
Key Benefits
Cost
effective: LeadByFone captures name and address information at
a fraction of the cost of live agents. - Better customer service: Automatic name and address capture means that customers will no longer experience busy signals or have to wait in long queues for agents.
- Easy customization: Make changes to the name and address capture application right from a salesforce.com account.
- Simplified deployment and management: LeadByFone is built with Angel.com’s Site Builder toolkit, whichenables users to build and manage LeadByFone solutions via the web directly from a salesforce.com account. Example solutions include scheduling service delivery, placing phone orders, and changing customer addresses.
Getting Started With LeadByFone
You must have a Salesforce.com account to try LeadByFone.
- To get started with LeadByFone, call us at 888-692-6435 to speak with an Account Executive.
- Download the LeadByFone Datasheet (PDF 76KB)
