Government

Government IVR and Contact Center
Solutions in the Cloud


Whether local, city, state or federal agency, Angel's cloud-based IVR and Contact Center solutions are designed to provide fast deployment on a SaaS model that is flexible, scalable, and enables you to meet your agency's myriad communication needs - from emergency notifications, to travel advisories, to voter registration services and more - at a moment's notice.

In keeping with President Obama's Executive Order to Streamline Service Delivery and Improve Customer Service Angel's Caller FirstSM design employs a system of best practices to ensure a useful, timely experience for the caller. For outbound calling, the Angel application allows governments interact with the public in a more practical manner and engage with citizens according to their preference - via voice, text, email, or even social media.

In addition to no upfront hardware or software costs, a cloud-based IVR allows you to create a wide variety of automated services that can be created on-the-fly to reap the benefits of a next- generation voice solutions - without the costs of software, hardware, licenses, maintenance and staffing for a lower total cost of ownership and significantly improved service. gov

 

 

Datasheet: Solution for Government
Download

 

Success Story: Government
Download