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Phone-Enabled CRM Solutions Solutions Overview

supportbyfone with screenpop diagramTie your phone to your CRM application for better customer service, streamlined sales processes and more complete data tracking.

Take the automation and efficiency of your CRM application to the next level of power and efficiency: phone-enable your application

Angel.com provides convenient and seamless phone-based access to CRM applications, helping you optimize your prospect, lead capture, or customer interactions.  And, only Angel.com gives you the tools to manage and deploy your solution through an easy-to-use and intuitive application, providing complete web-based management of your application.


Salesforce.com CRM / IVR Automation
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SalesforceByFone solutions by Angel.com provide a seamless integration with salesforce.com to extend the use of your CRM to the telephone.  By providing an easy way for sales representatives, marketing, call center agents or other key personnel to access web-based information from a phone call, Angel.com drives more productivity with every call.

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SugarCRM / IVR Automation
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SugarCRM solutions by Angel.com deliver the power of SugarCRM to the telephone with our suite of IVR and call center applications. Our fully hosted, speech-enabled IVR solutions seamlessly integrate with your SugarCRM account, enabling you to access your SugarCRM data and collect customer information – all over the telephone. And our SugarCRM Connector allows you to integrate your phone with your SugarCRM application without writing any code.

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Parature CRM / IVR Automation
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Parature support solutions by Angel.com provide a seamless integration with Parature allowing you to automate your customer support processes.  Give your customers access to support information quickly and around the clock. Free up agent time by automating new case creation, and checking SLAs before transferring calls.

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Additional CRM/IVR Solutions For Your Business

Angel.com's CRM integrations are not limited to salesforce.com and Parature, we can phone-enable most CRM applications including NetSuite, SugarCRM, Siebel and more. Contact us to find out how we can phone-enable your CRM application >>


1,600+ Customers, 20+ Industries, 10,000+ Telephony Solutions