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Transcription Inbound IVR

transcriptionOffering end-to-end capture and delivery of your caller information, Angel.com provides a ‘one stop shop’ for all your IVR and transcription needs. Whether you’d like to capture names and addresses of callers, collect survey responses, or gather detailed caller data, Angel.com transcription services makes gathering information about your customers, patients, or clients faster, easier and more convenient than ever.

Highlights:

  • Deploy quickly and easily, in days not months
  • Improve productivity and efficiency by eliminating the need to manually input data into applications.
  • Generate immediate ROI from time savings and increased quality of data.
  • Minimize inaccurate and disparate data with 99% transcription accuracy,

Key Benefits:

Convenient, Cost-effective Solution
By automating the process of taking detailed messages over the phone instead of using expensive live operator time, and insuring data quality, Angel.com offers an affordable and efficient transcription solution.

Full Integration
Utilize Angel.com’s on-demand phone solutions to collect data from callers, transcribe pieces of information from the call, and communicate key pieces of data into existing CRM or ERP applications.

Flexible application
The efficient transcription service also delivers your transcribed data within 48 hours of receipt of your audio files. Best of all, transcription services are available 24/7.

1,600+ Customers, 20+ Industries, 10,000+ Telephony Solutions