Solution Finder: Restaurants
- Food order lines
- Employee screening
- Store locator
- Promotion hotlines
- Benefits enrollment line
- Customer satisfaction surveys
In the restaurant industry, the overall customer experience is an important driver of success or failure. From the food, to the service, to the atmosphere, each detail makes a difference. What about the telephone? With advanced IVR technologies from Angel.com, restaurants can extend the high quality in-house experience, boosting visibility, generating instant customer feedback, and automating the ordering or reservations process.
Angel.com helps your restaurant:
- Generate tangible ROI. As a fully hosted solution, no investment in hardware, software, or human resources is needed, enabling you to immediately realize a return on investment. And, with no forklift upgrades or associated fees, you will continue to see the cost-efficiencies of your investment.
- More effectively address customer needs. Give your customers the information they need, when they need it. The web-based solution puts the control in your hands, enabling you to update or change your application – at the touch of a mouse, in near real-time, and scale to meet requirements.
- Streamline operations. Manage inventory, sales reporting, and more – from the telephone. Angel.com helps you automate common tasks and activities, reducing costs and increasing the effectiveness of your business.
Success Story: Captain D’s
For Captain D’s, a restaurant chain with over 600 U.S. locations, the challenge was to capture feedback from customers in order to quickly improve the customer experience. By placing an Angel.com-powered phone number at the bottom of every receipt and using a PIN number generated at the POS to track the date, time, and store, Captain D’s was able to quickly gather and act upon customer feedback. Read more about Captain D’s Angel.com application
Other Restaurant Customers
