Order Line 
Empower your customers to find and order products over the phone. Angel.com’s Order Line application eliminates the need for costly agent time, and advanced speech technology enhances the caller experience. As an added benefit, callers can access your existing phone number to order products at any time of day or night, quickly and securely.
Highlights:
- Solution can typically be deployed in 48 hours or less
- Connects to your back-end inventory database
- Integrates with your existing payment systems
- Customizable with your branding and promotional messages
- Minimal setup fees versus traditional IVR providers
Key Benefits:
Customer convenience
An automated order line from Angel.com allows customers to quickly and easily order your products, at any time from any location. Because your order line can be connected to your back-end databases, callers can also hear information on product attributes and availability.
Lower costs, increase revenues
Using live agents to process orders over the phone is expensive. By automating purchases for callers that already know what they want to buy, you can reduce your need for live agents. An automated order line will also enable you to provide off-hours support.
Up sell opportunities
Your Order Line can easily be configured to include special promotional messages. It can also be integrated with your existing reporting tools, allowing you to collect market research data and return more relevant promotions to your callers.
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