Name and Address Capture 
Angel.com’s Name & Address Capture functionality gives you the ability to capture full names and US addresses using automated speech. Using advanced technology, Name & Address capture uses reverse lookup of caller ID or speak-and-spell to capture a textual representation of the caller’s name and address. Whether you’d like to capture leads for marketing campaigns or for simple record-keeping, Angel.com simplifies data collection.
Name & Address Capture is powered by the premier product in the industry, TargusInfo’s SpeechCaptureExpress, the largest and most accurate name and address database in the world offering automation rates of up to 92 percent.
Highlights:
- Reduces data entry errors and assures accurate information for every contact
- More cost efficient than other capture options
- Uses TargusInfo’s advanced linguistic grammar technology to capture information
- Name and Address Capture application can usually be deployed within 48 hours
- Connects to back-end CRM databases
- Minimal setup fees versus traditional IVR providers
Key Benefits:
Fastest way to capture new leads
By using reverse-directory lookup, leads can be captured quickly and accurately. In the event a number is not recognized, the caller can interact through advanced speak-and-spell technology to provide their name and address.
Higher call completion rates, lower costs
Reduces time spent on each call, increasing call completion rates and reducing live agent call time.
New revenue opportunities
Capture names and addresses of callers for future marketing campaigns; customize solutions to include relevant promotional messages during calls.
