Support Plans

Choosing the Right Support Program
Angel.com offers several multi-channel support programs including online support, phone support, and dedicated advisory services in our Premier Support Programs.

Premier Support with Proactive Advisory Support Services (PASS)
Angel.com’s point-and-click Site Builder toolkit enables anyone to use a Web browser to build and maintain a Voice Site, but having an Angel.com Client Services Consultant dedicated to your organization on an on-going basis provides insurance for the success of your project. The Premier Support with PASS is our most comprehensive support program which commits a subject-matter expert to your organization.

Your Angel.com Client Services Consultant will proactively optimize your Voice Site using best-in-class tools at their disposal within Angel.com. Serving as your dedicated point-of-contact, they understand your business goals and will apply IVR/Virtual Call Center best practices and Angel.com resources to achieve those goals.

Angel.com Support Pricing
Angel.com offers only one type of support to our customers – 100%. Our multi-channel support programs enable our customers to get the support they need, when they need it, allowing us to meet the unique needs of our individual customers and help them deliver the highest quality applications. These programs include phone and email support, as well as access to the Angel.com support center and a comprehensive knowledge base.

In addition, as a fully- hosted, on-demand solution, our customers benefit from immediate access to new features and enhancements at no additional cost and without any IT or other support needed for upgrades or maintenance.