Custom Development

Genesys has deployed more custom applications than any other on-demand IVR/call center provider, so whether you are already running a voice application or you are in the process of building one, Genesys can help to enhance your application with an assortment of custom applications and other professional services.

Voice Site Design

With a custom-designed Genesys Voice Site, you can make sure that your Voice User Interface (VUI) follows established best practices and seamlessly guides callers through your voice site.

Back End Integration

Connect your Genesys solution with your back-end database to ensure that orders, addresses and other integral details are processed quickly and accurately

Professional Voice Talent

Take your Voice Site to the next level with recordings by world-class voice talents. To submit your scripts, log in to your Genesys account and click on Support Center. Submit a Ticket and attach your script. Typical turnaround is 5-10 business days.

Toll-Free Vanity Numbers

Get an easy-to-remember vanity number to boost your company's image.

Check out a Toll-Free Number Search to find an available number. To submit your request, log into your Genesys account, click on Support Center and submit a ticket.

Please note that the website mentioned above is not associated or affiliated with Genesys or our carrier. Although a number may appear as available on a website, we may be unable to reserve the number.

Transfer Existing Toll-Free Number

Already have a toll-free number? Transfer it to Genesys

To submit your request, log into your Genesys account, click on Support Center and submit a ticket.