Newsletter

November 2006 Issue

Angel.com to Release New Functionalities
Angel.com will soon release an application that will use the phone numbers of inbound callers to automatically capture caller names and addresses accurately and inexpensively. ... More >>

Angel.com Powers Voting Integrity Line
To guarantee fair and accurate votes in this year's mid-term elections, the National Campaign for Fair Elections turned to Angel.com for help in constructing the 1-866-OUR-VOTE voice site. ... More >>

Why Call Recording ?
As the amount of customers utilizing the telephone for communications and transactions with businesses increases, there is a need to provide not only a favorable experience, but also meet performance ... More >>

Call Centers: Integral Resource For Preventing Customer Defection
Customer defection – for any organization, this is a bad word. Losing a customer can cost the organization the most as replacing a customer costs the organization far more than ... More >>

Axia Health Management
Axia Health Management helps members in areas such as weight loss, physical activity, alternative medicine, disease management, and smoking cessation. For Axia, Angel.com built a store locator application to help its patients locate any one of Axia Health Management’s 2,000 ... More >>

Mollen Immunization Clinics of North America Deploys Angel.com On-Demand IVR Solution via Salesforce.com’s AppExchange to Improve Efficiency of Flu Vaccination Programs
Angel.com and salesforce.com (NYSE:CRM), the market and technology leader in on-demand business services, announced the expansion of Angel.com's suite of SalesforceByFone applications ... More >>