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Newsletter Newsletter

June 2006 Issue

  • Top Story: School District Succeeds with Outbound Application
  • From the Blog: What's the Future of IVR?
  • VUI View: The Elements of Phone Survey Design
  • Partner Spotlight: South49 Solutions: The Power of 'Integrated'
  • In the News: TMCnet Interview: Five Minutes with Sam Aparicio
  • Announcement: Join Us at SpeechTEK 2006!

Top Story: School District Succeeds with Outbound Application
Each year, the Charlotte County Public Schools (CCPS) conduct a “Climate Survey” to measure parent, student and staff satisfaction and to look for areas of improvement. As part of an effort to streamline the survey and reporting processes, CCPS had previously... More >

From the Blog: The Future of IVR
Where will the business and technology of IVR be in 5 years? In this month's blog, we asked Angel.com Vice President of Client Services Steve Brown and Partnerships Manager Ahmed Bouzid to look into the future of IVR and give their predictions. More >

VUI View: The Elements of Phone Survey Design
Phone surveys that solicit feedback on satisfaction with a service or a product are one of the most popular types of applications deployed at Angel.com. Whether it is a survey assessing customer satisfaction... More >

Partner Spotlight: South49 Solutions: The Power of 'Integrated'
The seamless integration of South49 Solutions’SM proprietary NaturalInsightSM and NaturalFaxSM services with Angel.com’s sophisticated, industry-leading IVR solutions is enabling customers to reduce costs, while improving performance and maximizing operational efficiency. More >

In The News: TMCnet Interview: Five Minutes with Sam Aparicio
Recently, industry website TMCnet.com interviewed Angel.com’s Vice President of Products and Strategy, Sam Aparicio. TMCnet Online Editor Michelle Pasquerello asked Sam his views about the recent announcement of the Skype/Angel.com partnership. More >

Announcement: Join Us at SpeechTEK 2006!
The 12th Annual SpeechTEK Expo will be held at the Marquis Marriott in New York City from August 7 to 10, 2006, and Angel.com wants to see you there. Attendees will see hundreds of displays from the world’s leading speech technology companies, learn best practices from industry insiders and meet with a global network of buyers, vendors and experts.

To learn more about this event and get your FREE pass, contact Melissa Rice at rice@angel.com (703-770-1726) or visit http://www.speechtek.com/vip.

 

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