Newsletter 
SkySuite Develops NetSuite Integration
NetSuite provides integrated front office customer relationship management (CRM), back-office enterprise resource planning (ERP), and ecommerce in one powerful web-based, hosted application with the modularity and flexibility to meet your specific business needs.
SkySuite provides NetSuite implementations, integration and professional services including consulting, training and custom coding.
One new application delivered by SkySuite allows Angel.com customers to extend their investment in Angel.com on-demand call center and IVR solutions. SkySuite leverages the NetFlex platform to integrate Angel.com with NetSuite.
This new application allows for customer calls to be converted into new customer service/support cases. Customers can retrieve existing customer service/support case information via telephone. Additionally, customers can updated/add information to existing customer service/support cases via telephone. Furthermore, this application can be customized to meet your company specific data requirements.
Key Benefits
- Customers can create new customer service/support cases via telephone
- Customers can retrieve the status and most recent messages of existing customer service/support cases via telephone
- Customers can update the status and add a message to existing customer service/support cases via telephone
- Customizable integration solution to meet your specific data requirements
For more information, you can contact either Angel.com or SkySuite.
Angel.com
888-MyAngel
partners@angel.com
SkySuite
http://www.skysuite.net
integration@skysuite.net
877-245-0021
