Application Design 
Angel's core innovation is the concept of a Voice Site. Our online Site Builder enables business users to use a set of basic building blocks (Voice Pages) to put together high quality telephony applications (Voice Sites) of various complexities via an intuitive point-and-click interface.
Featured Articles
- Introduction to Application Design
Building Voice Sites is easy with Angel.com. You don't have to be a programmer or expert to achieve amazing results. - Tips for Transaction Page Users
Learn how to debug Voice Sites using email, elicit information from your callers effectively, and secure your applications with SSL. - Use Variables to Improve your Application
A variable is a piece of information that is either collected from a caller or a piece of information returned by one of your scripts to the Angel system. Variables can greatly improve the efficiency of your applications. - Call Center Lingo Translator For Geeks
Learn to understand what these nuggets of business-talk mean and how Angel can help you become a star in your organization. - How To Generate AngelXML
For developers who want to work with Transaction Pages to access their internal systems but have never worked with XML, write an http accessible interface that can output AngelXML. - More Transaction Page Tips & Tricks
Three sophisticated ways to improve your applications. - Developing Voice Projects: Part One - Plan
Decide what you want the application to accomplish, and gather the resources needed. - Developing Voice Projects: Part Two - Conceptualize & Design
Construct a model of the application and specify how it will accomplish the goals stated in the requirements. - Developing Voice Projects: Part Three - Implement
Perform the engineering work required for the application to conform to the design. - Developing Voice Projects: Part Four - Refine & Test
Ensure that the application is meeting the requirements, and tune the caller experience. - Voice Site Variables and Advanced Functionality
Five useful things you can accomplish with Voice Site Variables. - Rapid Prototyping with Voice Sites
The 10 minutes that will lead your Voice Site down the path to greatness.
Documentation
Transaction Page User Guide pdf, 483KTransaction Page Reference Guide pdf, 367K
To view the full suite of Angel.com documentation, visit our online community, IVR Wiki.
