Product Benefits 
The benefits of choosing an Angel.com solution
Angel.com combines the flexibility of hosted solutions, the affordability of IVR (Interactive Voice Response) and the quality customer experiences of speech recognition. With Angel.com, businesses can quickly build, deploy and manage customer-friendly IVR/call center solutions at prices that are a fraction of on-premise alternatives.
The Benefits of Hosted Solutions
Hosted solutions alleviate the technical and financial hurdles that serve as potent barriers to entry for many businesses that would otherwise use IVR. With hosted solutions:
- No upfront investment in hardware, software or maintenance is necessary
- Faster ROI is possible
- Organizations have the freedom to start small and expand on demand
The Benefits of IVR
For companies that need to cut call center expenses without sacrificing quality, IVR technology represents an attractive alternative. With IVR technology, businesses can:
- 24/7/365 access to important information
- Automate routine tasks such as looking up account balances or routing calls
- Provide information to those without web access
The Benefits of Voice-Enabled Solutions
Traditionally, IVR has suffered from the limitations of digital input and/or poor voice recognition. Now, the next-generation voice recognition technology employed by Angel.com is giving customers faster, more personal, more efficient call experiences. Other benefits of voice-enabled solutions:
- Enables multiple selection scenarios
- Best for callers in hands-free environments
- Preferred for speech-only scenarios (cities, spelling, alphanumerics)
