Angel Labs

Innovation is a core value of Angel. So the emergence of Angel Labs, the hub of innovation, was only fitting.

Angel Labs, a division of Angel, Inc., works with our Customer Advisory Board to identify the future challenges facing customer experience (CX) and customer care professionals and develops innovative solutions to help our customers address these obstacles. With Angel Labs, Angel's product team gains the flexibility to explore and design revolutionary CX First solutions to help our customers address these issues before they become problems.

Innovation at Work

• Integrating voice & conversation into social media with:
• Voice for Facebook and Voice for Twitter
  • 2011 TMC Social CRM Award Honorees

• Angel Contact Center on Force.com
  • Providing a full-featured call center solution with supervisor and agent monitors built into the Force.com platform
• Angel Voice for Salesforce Chatter
  • Enabling you to interact with your Chatter feed through a simple phone call, providing flexible, hands-free access to post updates when and where you need