
On-demand IVR just got better
With more than 50 new features and enhancements driven by the feedback of our customers, Site Builder is the most advanced on-demand phone solution ever developed. With no hardware or software required, Angel.com's platform now enables customers to rapidly develop and deploy enterprise-quality phone solutions at a fraction of the cost of traditional IVR.
Take a look at the core new features that have been added to the Angel.com platform:
Now Available!
Login to your Angel.com account to begin using the following features:
On Hold Music (All Users)
Make your Voice Sites more professional and provide a pleasant caller experience by playing music while callers are on hold. Use Angel.com's default music selections or upload your own. On hold music is available to Standard and Professional subscribers only.
Call Screening (All Users)
Know who is calling and decide how to handle the call. You can configure your call screening to collect data from other parts of your Voice Site that can be included in the "call whisper" you receive. Learn more >>
Variables and Smart Play (Professional Plan Users)
Make any web database accessible by phone and send any information gathered through your IVR to your database. Learn more >>
Keyword & Number Question Page (Professional Plan Users)
Allow callers to speak more naturally when answering questions that contain numeric answers. Learn more >>
Data & Logic Pages (Professional Plan Users)
Data and Logic Pages make many tasks that formerly required a connection between a Transaction Page and an external script possible from within the Site Builder interface. Learn more >>
Call Queues (Enterprise Plan Users)
Small to mid-sized call centers can now use Angel.com for managing call flows. You can customize how calls are routed, load balance your agents, view activity in your call center and much more all from the Site Builder interface. Learn more >>
Available by Request
Contact us to inquire about having these new features made accessible through your account:
Name and Address Capture
Built on top of a sophisticated reverse-lookup directory, your Voice Sites can now collect name and address data automatically from callers. Speech recognition assists callers in changing information if necessary.
Learn more >>
Speech Recognition Pack
Tweaking the performance of your speech-enabled applications to improve performance is now easy. You can customize your Voice Sites to allow callers greater flexibility in responses, more accuracy, and attain higher call completion rates. Learn more >>
Also Available in Site Builder
Transfer to extensions: Your Angel.com number can now let callers transfer directly to your existing phone extensions.
Usage reports by Angel number: For subscribers with multiple Angel.com phone numbers, you can now filter your reports by number.
Timed transfers and time warning: For users that operate pay-for-information lines, you can now give callers a "time remaining" message and accept additional payment when time runs out.
