Success Stories 
Healthways Management
Positive lifestyle changes can have a significant impact on the most common and high-cost conditions. With the costs of treating these conditions continuing to rise, prevention has become a rational and appropriate business decision for governments, employers and health plans.
With an integrated suite of prevention programs, Nashville-based Healthways is leading the way in providing preventive health care solutions for private and public sector employees.
Healthways is the leading provider of specialized, comprehensive Health and Care SupportSM solutions to help millions of people maintain or improve their health and, as a result, reduce overall healthcare costs. Through employers, health plans and government agencies, Healthways’ programs help healthy individuals stay healthy, mitigate and slow the progression of disease associated with family or lifestyle risk factors and promote the best possible health for those already affected by disease. Services include behavior and lifestyle coaching, as well as preventive screening and fitness and nutrition programs. Healthways helps members in areas such as weight loss, physical activity, alternative medicine, disease management, and smoking cessation.
For Healthways’ SilverSneakers® Fitness Program, Angel.com built a store locator application to help its members locate any one of the more than 2700 SilverSneakers locations without placing additional burdens on fitness center staff.
“Before we settled on Angel.com, we had considered adding more temporary employees or building an in-house IVR system, but with Angel.com, we had the options and flexibility we needed without the expense of pursuing additional resources,” said Healthways’ Carlos Williams.
“We were able to accommodate our business’ short-term demands without affecting our overall business’ day-to-day activities,” added Williams. “Angel.com enables us to handle temporary spikes in location requests without burdening health facility employees.”
