In the News

February 15, 2010 - Angel.com is the New Voice for the NC State University Help Desk
February 2, 2010 - IVR Provider Angel.com Launches Caller First Program for Pharmaceutical Company TMCnet Magazine
November 03, 2009 - Debate: Are Standards and Universal Commands Needed in VUI Deign? Speech Technology Magazine
August 7, 2009 - Mondial Wins 2009 CIO 100 Award with Angel.com-Powered IVR Application
July 20, 2009 - Rules to Get IVR Systems Right ComputerWorld
May 04, 2009 - Angel.com's Spring Forward Release Enhances Customer's Call Experience Speech Technology Magazine
May 04, 2009 - New at the Top: Dave Rennyson, President of Angel.com The Washington Post
May 01, 2009 - "A Thing of Beauty" -- Lifebooker Streamlines Booking Processes with Angel.com Speech Technology Magazine
December 03, 2008 - How to Create an IVR System Your Customers Will Actually Use Contact Professional Magazine
October 06, 2008 - Voters' Hot Line Boosted with Angel.com in Anticipation of High Election Day Call Count Computerworld
September 26, 2008 - Angel.com Works the Election with 866-OUR-VOTE Washington Business Journal
March 13 , 2008 - Angel.com's Sam Aparicio Speaks at eComm Conference on Speech and the Social Phone CNET blog
March 05 , 2008 - Transcription Makes a Call to Salesforce.com with the Angel.com / SimulScribe Voice-to-Text Integration Speech Technology Magazine
March 01 , 2008 - Settling the Score: Heath Benefits System Moves from Paper to IVR Speech Technology Magazine
February 11 , 2008 - Boosting Teamwork with Wikis - How Business Owners Encourage Collaboration CNN Money
February 11 , 2008 - VUI Design Tips - Back to the Future: Bleeding-Edge IVR ASRNews
January 25 , 2008 - Zeroing In On Opting Out - 'Press Or Say Good VUI Design' Speech Technology Magazine cover story
December 15 , 2007 - Telephone-based, Paperless Processes Help HR Stay ‘Green,’ Efficient Best Practices in HR Magazine
October 01, 2007 - Angel.com IVR Ensures the Validity of Foreign Elections Speech Technology Magazine
October 01, 2007 - Capture Phone Leads Directly Into Your CRM With LeadByFone Salesforce.com Blog
August 22, 2007 - Overcoming Misconceptions about IVR, an interview with Steve Brown, TMCnet
June 21, 2007 - The IRI Leverages Angel.com IVR Solution to Strengthen Democracy in Nigeria
June 01, 2007 - Mood Rngs Are Back
SpeechTek Magazine
May 24, 2007 - U.S. Army Selects Angel.com for Wounded Soldiers Hotline
Feb 21, 2007: Entrepreneur Magazine – Angel.com puts a positive spin on negative publicity
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Nov 20, 2006: Spark parent, community involvement using hi-tech innovation
No Child Left Behind Compliance Insider
Nov 12, 2006 - Navigating the Automated-Phone-System Maze
The Seattle Times
June 5, 2006 - When Angels Fight – CEO vs. Consumer Advocate
Washington Smart CEO (PDF, 381K)newsletter_1207
May 1, 2006 - New Hires Speak Up
STORES Magazine (PDF, 352K)
Jan 18, 2006 - The Great Escape from Voice Jail
CIO Today
Dec 19, 2005 - Paul English vs. Angel.com: It's getting ugly
Network World
Dec 7, 2005 - Beyond interactive voice response
InfoWorld
Dec 2, 2005 - Executive has an answer to phone system cheat sheet
The Boston Globe
Nov 8, 2005 - On-Demand Is Much More Than Hosted
TMCnet.com
Oct 5, 2005 - Service With a Smile. Really.
Inc. Magazine
Jun 13, 2005 - Speech Recognition a Reality?
Red Herring
Apr 4, 2005 - Open New Doors With Hosted Speech
CallCenterMagazine.com
Feb 22, 2005 - It's Just Like Oz, With You Behind the Curtain
The New York Times (PDF, 236K)
Jan 17, 2005 - Customers Give Angel IVR High Marks
VoIP Business Weekly (PDF, 669K)
Dec 14, 2004 - Tend It Like Beckham
TMCnet.com
Dec 8, 2004 - Angel Aids IVR Applications
VoIP Business Weekly
Nov 17, 2004 - Toys Depend on Angel for Holidays
TMCnet.com
Nov 8, 2004 - Deployment options put speech within reach
Network World
Oct 1, 2004 - Build a Better Business
Black Enterprise Magazine
Sep 13, 2004 - Angel.com Releases Hosted IVR Suite
InternetWeek.com
Jul 19, 2004 - Interactive Voice Response for the Little Guy
internet.com's SmallBusinessComputing.com
May 21, 2004 - Angel.com Voice Sites Review by PC Magazine
PC Magazine
Apr 30, 2004 - IVR for Web Services: Accommodating the mobile customer base
Web Services Journal
Apr 16, 2004 - IVR technology makes phone a powerful business tool
Washington Business Journal
Apr 13, 2004 - AVIOS~SpeechTEK 2004 Awards
Speech Technology Magazine
Apr 1, 2004 - Going wireless... with a net
Logistics Today
Mar 15, 2004 - Outsourcing v. On-Premise: Making the Decision to Deploy a Speech Application On-Premise or Outsource
Speech Technology Magazine
Mar 1, 2004 - Angel.com Lets Web Services Talk
SD Times (Requires Login)
Jan 30, 2004 - Angel.com Launches New Product: IVR for Web Services
TMCnet.com
Dec 1, 2003 - Angel.com's model may represent the future of speech recognition. Comverse, a Woodbury, NY-based company that markets communications services to telecom carriers, has begun marketing some of Angel.com's applications to carriers worldwide.
Alexander Communications Group, Customer Service Newsletter

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