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Angel and industry-wide IVR news, call center news and events 

Upcoming Events

February 20-24, 2012
Healthcare Information and Management Systems Society (HIMSS)
Las Vegas, NV

With knowledge as power, HIMSS Annual Conference & Exhibition is in lockstep with today's industry and is the most comprehensive and authoritative knowledge event in healthcare IT today. HIMSS12 educational content will feature top leaders who will share their insights and lessons learned on the most critical topics today. Twenty-three educational topic categories vetted through a peer review process, offer "how to's" from key industry areas such as mobile health, business and clinical analytics, connecting with consumers, care coordination, accountability for care and meaningful use to help you take aim at today's challenge, while laying the groundwork for the changes ahead.


March 12-14, 2012
AVIOS Mobile Voice Conference
San Francisco, CA

The Mobile Voice Conference examines the practical, business, and technical implications of the paradigm shift driven by the growth in numbers and sophistication of mobile phones and other mobile devices. Surprisingly quietly, a revolution in the user interface, both voice-only and with other user interface modes, is changing the way individuals and businesses view services and devices using automated speech interaction. Similarly, voice is becoming equivalent to text through the use of speech-to-text and text-to-speech technologies. The Mobile Voice Conference "gives voice" to these trends.


April 2-5, 2012
NAA mediaXchange
Washington, DC

As newspapers refocus their business models toward multiple platforms, the Newspaper Association of America will hold the annual NAA mediaXchange, a conference for industry professionals to share audience and revenue development strategies that have generated growth in print and online. This year's programming marks an increased focus on emerging digital platforms and promises to create a groundbreaking experience for the newspaper industry.